Staged Heating and Integrated Controls with Flair

Flair’s Staged Heating and Integrated Controls solutions—powered by the Puck Pro and Bridge Pro—enable you to deliver precise temperature control, improved energy efficiency, and seamless smart home integration.

With easy installation and universal compatibility, Flair products are designed to simplify your workflow while providing superior comfort for your customers.

What is Staged Heating?

Staged Heating, also known as Integrated Controls is an advanced heating strategy that leverages different heat sources to optimize both comfort and efficiency. 

Unlike traditional single-stage systems, Staged Heating employs multiple heating stages to minimize energy waste while ensuring consistent warmth.

How Staged Heating Works

  •  

    First Stage

    The first stage uses a ductless heat pump (DHP) or mini split to handle everyday heating needs during milder temperatures. This stage keeps energy consumption low while maintaining consistent warmth.

  •  

    Second Stage

    When outdoor temperatures drop and heating demands rise, the system engages a secondary heat source—typically a boiler or electric baseboard heater—to maintain comfort without overworking the primary unit.

How Flair Controls Staged Heating

Powered by hvacOS™, Flair automates heat staging based on temperature, weather, and user settings, ensuring optimal comfort and energy efficiency while saving on installation time and cost.

  • System Type:
    Lockout vs. Controller

    Leave the existing thermostat(s) in place and lock them out when first stage (DHP(S)) is running OR use the Puck Pro as the only thermostat across both heating systems.

  • Heating Modes:
    Cutover vs. Supplemental

    Fully switch from DHP to secondary heat when the DHP isn't as efficient at very cold temperatures OR run both heat sources together, adding extra heating capacity as needed.

  • Temperature Triggers:
    Outdoor vs. Indoor (Droop)

    Use weather data to switch between heat sources at set cutover temperatures (outdoor) OR activate secondary heat only when indoor temps drop below the setpoint (indoor/droop).

Flair Puck Pro: First Stage Control Made Simple

The Flair Puck Pro is the ultimate tool for managing the first stage of Staged Heating. Designed exclusively for professional installers, it provides:

  • Accurate, real-time temperature control for ductless heat pumps and mini splits.
  • Wireless installation with no wiring or additional accessories needed for faster setup and fewer complications on-site.
  • Universal compatibility with 200+ mini split brands, including Mitsubishi, Daikin, LG, Fujitsu, and more.
MORE ABOUT THE FLAIR PUCK PRO

Flair Bridge Pro: Full System Integration for Second Stage Heating

Pair the Puck Pro with the Bridge Pro to manage the second stage of Staged Heating. The Bridge Pro ensures:

  • Seamless activation of secondary heating sources - boilers and electric baseboard heaters.
  • Efficient energy management, coordinating both stages to minimize consumption.
  • Compliance with energy efficiency programs, helping customers qualify for rebates and incentives.
MORE ABOUT THE BRIDGE PRO

Why Installers Choose Flair for Staged Heating

  • Exclusive Pro-Only Products

    The Puck Pro and Bridge Pro are available exclusively to certified HVAC professionals, giving you a competitive edge in offering premium solutions.

  • Simplified Installation

    Flair’s innovative products reduce installation time, making it easy to deliver advanced climate solutions.

  • Maximize Rebates with Flair

    Flair products qualify for IC rebates and can help unlock additional rebates for heat pumps. We are listed on the QPLs for most staged heating programs.

  • Proven Leader in Smart HVAC Control

    Flair is a pioneer in staged heating control and our hvacOS™ platform manages 20,000+ mini split heat pumps across North America.

  • Boost Your Business

    Offer your clients the latest in smart heating technology, enhance your service offerings, and position yourself as a leader in HVAC innovation.

  • Reliable Performance with Extended Warranty

    Backed by a 4-year warranty, Flair products provide long-term reliability, reducing callbacks and increasing customer satisfaction.

For Homeowners: Ready to Upgrade Your Heating Efficiency?

The Flair Puck Pro is a Pro-only product and must be installed by a certified HVAC professional.

Use our Find an Installer Tool to connect with trusted, certified professionals near you. They’ll handle the installation, ensuring your home benefits from advanced staged heating, smart home integration, and energy savings all year round.

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